A name with possibilities.

Keep the observation beside the revised assumption

Imagine a team preparing a printed guide for a small exhibition. It initially assumes visitors will read the guide from beginning to end. During planning, a collaborator asks how the guide works for someone entering at a different display. This fictional example shows a change in the team’s question, not a completed visitor study.

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Record the starting assumption without rewriting history — FathomShiftA revised question keepsits contextStarting viewRevised questionNew promptRetain the originalassumption

01

Record the starting assumption without rewriting history

State the original assumption in plain language and note where it affected the draft. In this example, explanations may depend on definitions introduced on an earlier page. Identify whether the assumption was supported by information or was simply a convenient starting point. Preserve the earlier draft reference so the relationship is visible. Avoid rewriting the original position as though the later concern had always been understood. A useful note gives future collaborators enough context to see why the first version was organised that way, without requiring them to agree with it.

Distinguish the prompt from the conclusion — FathomShiftA revised question keepsits contextStarting viewRevised questionNew promptSeparate the prompt fromits interpretation

02

Distinguish the prompt from the conclusion

Record the collaborator’s question about entering at another display. That question reveals a possible limitation in the design; it does not establish how actual visitors behave. Keep the source and status of the prompt clear. The team might revise its assumption to allow for more than one reading order, while recognising that the best approach remains open. A reusable note can contain original assumption, new prompt, interpretation and confidence or uncertainty. Leaving these fields distinct makes it easier to see where an observation ends and the team’s reasoning begins.

Turn the revision into a specific next inquiry — FathomShiftA revised question keepsits contextStarting viewRevised questionNew promptName the next inquiry

03

Turn the revision into a specific next inquiry

Describe the next question, such as whether each display description makes sense when read independently. Identify which draft pages need review and who will examine them. Record the proposed change separately from any later finding about its usefulness. When further information arrives, add a dated entry rather than silently replacing the earlier explanation. The resulting note connects the starting assumption to a revised question and an identifiable next action. It helps the team retain its reasoning while keeping the eventual outcome open to what the next review actually reveals.

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